Khwan Beach Resort Luxury Glamping and Pool Villas Hotel Koh Samui

We stayed here for five nights 1/2 to 6/2. We couldn’t fault it except we wanted to extend our stay but there was no availability. The setting, pool and most of all the pool villas were amazing plus the staff are brilliant. Everything about this resort is top notch and we will return. Sad to leave.

While the hotel premises are generally pleasant, my experience was far from satisfactory. We booked a villa with a pool, but issues arose from day one. The water in our entire villa turned brown on the first evening, and the sofa emitted a strong urine odor. Despite our complaints, no action was taken until we intervened the next day. We were then moved to a new villa, where the shower reeked of mold. After further complaints, they assured us a replacement villa, which finally met our expectations. Overall, the accommodations are well-located and visually appealing at first glance. However, a closer look reveals neglected maintenance, with numerous broken items (e.g, gate handles) and noticeable black discoloration in corners, particularly in the bathroom. As compensation, we received a complimentary 60-minute massage for the inconveniences. I would not consider booking a villa here again and do not recommend it. Despite the issues, the staff was understanding.

We booked two nights on a luxury villa with private pool and got upgraded to a two bedroom villa (3 people) and it couldn’t have been better!
The villa was beautiful, everything very clean and the staff was super helpful and friendly!

We arrived before the room was ready and changed and stayed by the pool and enjoyed a few drinks on the pool bar.

Everything was perfect!

Very lovely Glamping experience. The owner was very nice and helpful. The tents are really beautiful and luxurious. Especially it’s in good maintenance even after covid. The beach is a 1 min walk and has all you need. It’s quiet, has massage, bar for coconuts and snacks, and if you buy a drink you can use the chairs with shade for free. Lovely stay. Also gay friendly staff. Thx for the nice experience.

I recently stayed at a resort in Samui and had a great experience overall. The facilities were clean, comfortable, and well-maintained, with a beautiful pool and access to a stunning beach. The location was a bit far from the city, but it’s okay if you get a scooter bike or taxi.

I recommend this resort for anyone looking for a relaxing and enjoyable stay in Samui. The staff members were helpful and accommodating, and the overall experience was good. I would definitely consider returning in the future.

It was a lovely place with lovely helpful, friendly staff, though a luxury tent is not the best if the weather is not great

Beautiful and original place to stay in Koh Samui!
Unfortunately, the lack of communication / coordination within the staff of the hotel - restaurant results in poor services and customer experience.

Not matching with our expectations.

We had a couple of disappointing experiences,
1. We had to carry our luggage around the property by ourselves, no porter.
2. In our rooms, fans were not working, doors didn't have any locking mechanism, tents were not properly closed/maintenance was low.
3. The safe in the room was not working properly.
4. While having breakfast, you have cats around who lick down in your plates & staff doesn't let you take juice, they say outrightly in your face, sir we have already given you two glasses, wherein 2 of our friends didn't have their breakfast because there are no options in vegeterian food for breakfast.
5. Above all, ALERT - our money, about 16000 THB got stolen on our second day from the property while we out for a day at the beach, for which there was no reciprocal from the management team, especially Nadear, the receptionist for the day time, she had different stories to tell us, which didn't come out same in repeated conversations, plus they didn't even show the camera recordings to us, which is the best way to figure out things in such cases.

Even when police came, they started to make a different situation wherein they wanted us to change our trip itinerary causing us more trouble to figure out the matter with police, only because someone is from another country, doesn't mean that they should not be of helping attitude, very unhappy with the experience & will not recommend anyone to stay at Khwan, beware of thieves inside the property.

I am attaching a copy police complaint as well here for you all to take a look. Please check other reviews also, people have similar or unsatisfactory experiences.

BEWARE!

The place was good, however, too many insects and a bit isolated. Food options were limited, overpriced and not good at all.

We spent a few days at the resort and we could've definitely stayed longer. The resort was amazing, the rooms were clean and comfortable. The pool area looked great and all of the staff were very friendly. A special mention should go to Nadear. She was amazing! She helped us booking everything and even made our stay extra special by inviting us to make lanterns with her for Loy Krathong. We would definitely stay here again!

Wunderschönes Hotel mit sehr nettem Personal. Zimmer sind gross und sehr sauber. Personal ist sehr bemüht uns einen wunderschönen Urlaub zu ermöglichen

Just stopped in for a beautiful lunch, and grateful for the wonderful service with a smile. Seamless. Thank-you

One of my favourite places I stayed in thailand! I love quirky places and this was comfortable and cosy too. Highly recommended for something different but still amazing standard.

I booked a one-bedroom suite with private pool. Since we arrived there were several significant shortcomings and issues with our accommodation which were the reason for a complaint and a request for a refund
1. Both floors of the villa were contaminated by cockroaches and in the first night I bought an insect spray (reception was closed) to eliminate at least the most obvious part of it under and in the sofa. The next day the whole dimension of the pest issue became visible when the sofa of the ground floor was removed due to my demand and dozens of cockroaches were underneath and behind it. This cost me half a night of disgust and cockroach spraying and two hours in the morning when the housekeeping did a major cleanup and we had to wait outside the villa.
2. I expected the resort to be located on the beach as it is shown on the map of Agoda and as the name “beach resort” implies. In the Agoda description of the resort the distance to the beach is indicated as 10 meters. None of this information is correct. The hotel is 2nd row behind another resort that is at the beach and the distance to the beach is about 90 meters. I did not get a beach resort as described.
3. There was no phone on the room
4. We had to walk to the reception three times to tell them that the pool pump did not work properly until it was fixed.
5. On our arrival there was no express-check in as shown in our booking. There was only one receptionist and we had to wait 30 minutes until we could check in.
6. There was no welcome drink as it is part of the booking
7. The overall cleanliness is not sufficient, especially in the bathrooms (pics) and the pool water.

We were very dissatisfied with the false information of the resort on the Agoda page where we booked and the dirtiness of the villa with all the cockroaches as a unhygienic and disgusting add on.

รีสอร์ตเล็กๆแต่สวยงามมาก ห้องกว้าง เต๊นท์สไตล์บาหลี แอร์เย็นฉ่ำ สระน้ำกว้าง พนง. บริการดีเยี่ยม เจ้าของใจดีมากดูแลอย่างดี ประทับใจสุดๆครับผม.

It was perfect! Affordable price and I got the whole canvas villa for myself. It had everything you need, excellent location just a 1 minute walk to the beach! Love all the vibes. I would (love to) stay there again and recommend it to others?

The most Idyllic resort in Samui (at affordable price)! You should book a canvas Villa, they are super confortable, cozy and beautifully furnished. The pool is amazing. The owner Patrick and his wife are warm and will make sure your stay is memorable. Thanks again!

One and only glamping in Samui! Enjoyable and great hospitality. Just 5 minutes away from the beach

Very sad to see this beautiful resort without customers. Before Covid, very nice and stylish bungalows and super diners close to swimming pool. Hope I can come back soon!

Sehr schöne Apartments in einer wundervollen und gepflegten Anlage.
Das Personal ist freundlich und hilfsbereit. Sehr zufrieden!