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Four Seasons Resort Koh Samui, Thailand

Address 219 Moo 5 Surat Thani Angthong, Thailand
Phone +66 77 243 000
Website www.fourseasons.com/kohsamui
Categories Resort, Hotel, Wedding Venue
Rating 4.8 56 reviews
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Four Seasons Resort Koh Samui, Thailand reviews

56
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Ayesha
13 July 2023 0:20

We stayed in a 1-bedroom residence for 4 nights and had a marvelous, pristine experience! Our butler Pai was extremely competent, accommodating and friendly - he fulfilled all of our requests seamlessly. The hotel room views are stunning and service is spectacular!

Vishesh
01 July 2023 7:34

Very luxurious hotel, lovely views. Beautiful villa with private plunge pool. Spa is amazing, they transcend you to a different world.

Restaurant menu options are limited. Taste is also not value for money.

Yale
11 June 2023 18:05

We stayed here 4 days
Had Chinese new year’s buffet.
Both experiences were fantastic.

Olesya
09 June 2023 21:47

Just great! As usual in FS We went there in January for 5 days. Special mention to two wonderful people who made our stay even more exceptional: Pun and Bee! Thank you SO MUCH! We will come back just to see them again haha And of course, thanks for all the team guys!

Just one suggestion for the direction of FS group: the pool was too cold in our villa. I think heated pools would be welcome

KENNY
19 May 2023 2:21

It's our second time visiting the resort. The Four Seasons service is always excellent. We love kids club providing different interesting activities and the staffs are all experienced. The main pool size and cleanliness is impeccable as they use salt instead of chlorine to sanitize, after the whole day pool activities, the hair will not feel dry. The managers are very attentive and warm. If you are a Four Seasons fans, you will know that they are from true heart taking care of your stay. The resort remains our top choice when going back to Koh Samui again.

Ivan
07 May 2023 7:52

One of the most beautiful hotels in Samui. Even if you are not staying there I would recommend to come for a cocktail at sunset.

James
12 February 2023 8:13

First off I didnt stay here my wife and I took advantage of their 2500 Baht day pass offer. They give you the money straight back to spend in the resort. Many of the resorts we visited looked tired and poorly maintained. Not here though they have kept the 4 seasons in fantastic condition during covid. Pool is amazing and beach is the cleanest in Koh Samui.

Hans
09 February 2023 10:47

Great experience tarnished by racist resort manager

The resort is beautiful. Our residence unit was lovely and managed by a very capable and friendly butler. However, the experience was tarnished by an incident with the resort manager during the NYE celebration where I pointed out racial discrimination (I am Filipino and the great majority of guests are white). Unfortunately, I was met with a mixture of denial and defensiveness by the resort manager. Even after explaining how I was treated differently than other guests, he said that he “works in hospitality” and that he was trained not to be racist. He apologized for “my feelings” and “my perception. ”

This incident occurred after several other micro aggressions, most likely unconscious/unintentional, towards myself or my family. These include: being consistently seated in the outskirts during events (even after I pointed this out to a manager because my parents’ had limited mobility) ; being asked to disembark our boat far away due to a private event at the main beach (I suppose it’s ok to inconvenience us but not the other guests) ; being ignored by certain senior staff during meals while they warmly greeted other guests; etc.

We were told by the general manager that we had arrived in “paradise” on our first day. Unfortunately, it seems it’s only paradise for certain people.

Mahsa
04 February 2023 19:03

I am always amazed as to the level of service I receive at four seasons hotels. How do they do it,? Rooms are excellent, food is excellent, activities are plentiful. You truly get what you pay for at the resort.

Vivi
28 January 2023 7:58

Exceptional experience, everything was so perfect… from the beautiful villa, to incredible breakfast, sunset private dinner and impeccable service. This is the best and the only hotel I wanna stay with in Samui going forward!

Zhao
27 January 2023 13:13

Nice resort with wonderful beaches and great privacy. Price is high but worth it if you are a family looking to relax. Recommend

Ian
07 December 2022 22:58

We stayed there for five days, and this Four Seasons is nothing short of fantastic. We found every member of the staff more than wonderful. The location is beautiful and the food is flawless. It’s the attention to the little things that stood out during our stay and it's obvious the staff pays attention to the guests. If you‘re looking for a romantic getaway with a secluded feel this is the place.

Kennedy
23 October 2022 17:45

A beautiful, tranquil resort complemented by exceptional staff. Our journey by Four Seasons begun at the airport, with a welcoming smile, even noting from our previous stays at FS I drank sparkling water and my partner drinks still (the little touches). Check in was in the delightful lobby area with panoramic views of the scenery and personal greetings from senior members of the team.

The villa itself was wonderful, modern, clean and perfectly located to the beach yet a secluded setting. With the undulating position of the resort, the buggy service was always on hand if you weren’t up for a walk.

We enjoyed many complimentary sea activities provided by FS during our stay; such as kayaking, paddle boarding and snorkelling. My partner also regularly went golfing some 20 minutes away which was seamlessly organised by the team.

A special mention to Branka, who spoke to us everyday and recommended fantastic eateries for us to try during our stay. (Suparttura, is a must!) Her genuine passion for service and food shone through.

Our only negative would be the Thai inspired food evening, we personally felt lacked finesse and for nearly £100 per person our expectations were set high. Ladling luke warm curry wasn’t particularly exhilarating for the taste buds. Unfortunately, FS Sayan Balinese and BBQ nights set the bench mark high, which we felt it didn’t compete.

Apart from that one evening, the food was excellent! The breakfast was delicious with various options and the team were attentive.

A great stay from start to finish, with an unrelieved position, scenery and personalised touches from a first class team.

Thank you,

Kennedy & Jas

pascal
13 October 2022 1:14

Ok, one of the most impressive resorts I‘ve ever visited. Fantastic view on the ocean, very beatiful jungle-like area. The service is awesome! Communication via the four seasons-apps works very well.

The villas (=rooms) are very comfortable, the In-Villa Dining option is fantastic.

But:
- yeah its very (!) expensive. But if you want a relaxed stay, then thats your place to be!

Thanks to all team members of Four Season Koh Samui. We still have 3 days left and I think we‘ll enjoy every minute!:)

Deanna
30 September 2022 17:22

Everything about this property is perfection. The staff is highly trained, so friendly and at every turn goes above and beyond. The resort is gorgeous. The food is delicious, and the spa is incredible. I went with my 10 year old and he loved it. It would be amazing with family or as an adult getaway. I can’t recommend this four seasons enough.

andrew
20 September 2022 2:14

Absolutely incredible property! The staff is excellent too. The de facto place to go in Ko Samui!

Chen
08 September 2022 2:43

It's a mixed feeling that the property is well maintained and managed but the surrounding nature has gone through severe ecological degradation. We snorkeled in the sea seeing no coral reef but the algae boom which is a painful experience both physically and emotionally. The hotel tried to help restore the devastated reef system but it may be too little too late.

Jeremy
01 September 2022 1:51

The best resort on Samui island. High standard of service and attention with fantastic staff. Not cheap but if you stay here you get what you pay for. Fantastic spa. Overall highly recommended.

klech66
31 August 2022 2:19

It’s the best hotel ever. We spent there amazing time because of so kindly crew, beautiful view and perfect atmosphere. We wish to go back as soon as possible!

Joe
08 May 2020 18:52

Extremely private, stellar concierge service and beautiful, secluded tropical setting. Food quality is great.

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