Bumrungrad International Hospital

Nurses don't speak English. They are not efficient in processing pre admission for the insurance. I communicated many times with them, and yet they don't understand and insisted being right without listening. The price doesn't justify the quality of service. What a shame.

I had horrible experience in this Hospital, after surgery my cheekbones were still loose and I could hear that it is not fixed. I had to re do my nose and cheekbone reduction surgery again in South Korea where they did corrected everything. In short, if you prefer plastic surgery, definitely choose South Korea or any other clinic in Thailand. There are Korean clinics too. I wrote many times to this Hospital which they didn't even bothered to reply. So you get the message. One big mistake of my life to choose this Hospital.

CANNOT TRUST. This hospital tried to perform a unnecessary operation on ME. When there was no real cause and databases filled with solutions. This doctor has a PROBLEM with ME/US. Expect zero responsibility.

I am extremely dissatisfied with my recent visit to this hospital. It was an incredibly unpleasant and inaccessible experience. I specifically sought out a skin dermatologist, hoping to discuss my skin conditions and seek appropriate treatment. However, to my dismay, the doctor refused to even listen to me and hastily prescribed a large number of pills without any consideration for my medical history. Despite my repeated requests for him to listen to my concerns before prescribing medication, he displayed rudeness and aggression towards me.

In an attempt to find a resolution, I decided to consult another dermatologist within the same clinic. Unfortunately, this doctor seemed unaware of the reasons for my visit and prescribed pills that were completely unrelated to my specific condition. This lack of understanding and competence was deeply frustrating.

To add insult to injury, when it came time to settle the bill, I was shocked to discover that I was being charged an exorbitant amount of 10,000 baht. This amount seemed unreasonably high, especially considering the fact that certain services, such as the blood pressure check, were included without my consent. The overall cost of the visit left me feeling exploited and unsatisfied with the level of service provided.

Given my horrendous experience, I strongly advise against visiting this clinic. Not only is it excessively expensive, but the doctors employed there exhibit a regrettable lack of professionalism and courtesy.

I inquired about a position in this hospital with HR Dep. She seems hard to answer about jobs and talks impolite verbally in that I have never seen before

Fraudulent cashier tried to double charge and initially did not allow me to see my full bill. When I finally managed to see my full bill it was 25% less than the first amount.

Staff's English is perfect at the reception but the nurse and doctor I had had troubles communicating to me in English.

Extremely expensive and the cashier to cheat us. I went to get a rabies shot after I got bitten by a stray dog outside of Bangkok, and I was astonished by the prices. Cashier tried to cheat us by not showing the bill!

We booked for December 26th 1pm.at Vitalife on 8th floor We arrived on time. I have booked before and each time we waited 40 plus minutes. We live here and have used their service before. This time after 1.5 hours we are still waiting.

I will change hospital for my family. Looks fancy but terrible service for a 5 star hospital.

Bumrobugood hospital *** Avoid at all cost! *** Incompetent, arrogant and unethical Doctors. The Doctor’s don’t know how to diagnose Medical illness. Prescribe unnecessary prescriptions and tests. They will rob you and the Doctors are arrogant and incompetent. Horrible experience will never be back!

Very low and taking so long for service, have to wait many more hours for echo only. Overpriced and not helpful. BKK hospital is much better than this hospital. Not recommended.

To avoid due to poor quality service.
My family was followed for more than a year at this place but the service quality has dramatically declined. The staff does not treat well foreigners compared to locals. Better go to Samitivej or Bangkok Hospital

Been in Bangkok 9 years and this place has really bad reputation. I had to visit today to take care of my guest and I must that this place is a real cheat and thug. Sorry to speak out as other expats or event locals must know that they are big cheaters.
You are allowed have to be careful even if you have insurance because they asked us to admit us and took the emergency and told us insurance covers all. After 6 hours got admitted they inform us insurance will not cover.

Overrated. Prices are inflated by heaps. Facilities are dated and care subpar. Wait time to see doctor and check out are inordinately long in comparison to other places I've been to in the city. Many local expats use St. Louis, affordable care and expedient service. When I explained my concerns to the doctor she tried to advise me to get 10k thb plus in test. To me it seems like a money grab and it is always busy, more like a train station than a hospital.

This hospital is a total rip off. I visited Dr. Chalermchai to check two old injuries (one in my shoulder and one in my wrist).

The doctor didn't give me any prescription or instruction of how to take the medicines, nor any consideration regarding physical activity (rest period).

After, they tried to sell me a wrist splint for 1600THB, which I later found it in a nearby pharmacy for 700THB. In the picture you can see a charge of 3120THB divided in 4 items, but it was just 1 left wrist Rx.

You're better off seeing a doctor in Australia: better and cheaper.

Sloooooow service and scam billing. $70 for a mass-marketed heel pad that you can pick up at any pharmacy for $10. Oh and they double charged. Do not go to this place. They rob westerners blind. Avoid avoid avoid.

I visited the hospital for comprehensive check-ups, and it was good in terms of price, handling and transparency. But they had a problem with the timing. As it started at 8: 30 and ended at 2: 30 without explaining the reasons for the delay in conducting the examinations. And I had another appointment in the Digestive diseases unit, and it was more than two hours waiting for me to see the doctor, knowing that I was present for the registration before the appointment, enough time to complete the registration procedures.

การตรวจรักษาดีเยี่ยม การบริหารจัดการโดยรวมดีมาก มีบางจุดต้องปรับปรุงเรื่องการขอประวัติคนไข้เพื่อทำประกันชีวิตค่อนข้างล่าช้า3-5วันทำการพอรับได้แต่ขอให้ จนท. ต้องเร่งรีบติดตามเรื่อง ติดตามแพทย์เจ้าของเคสลงนามรับรองประวัติรักษาด้วย ไม่ใช่อ้างว่างแพทย์ไป ตปท. ยังไม่กลับ และขอความกรุณาแพทย์เจ้าของเคสให้ความอนุเคราะห์แก่คนไข้ด้วย การจะได้รับการรักษาต้องมีเงินค่ารักษาที่เพียงพอทั้งค่ายาค่าอุปกรณ์และค่าแพทย์ การมีประกันชีวิตทีครอบคลุมการรักษาพยาบาลและค่าชดเชยต่างๆมีความจำเป็นอย่างมากสำหรับคนที่เข้ามารักษาใน รพ. และต่อ รพ. เองในเรื่อง คชจ. ที่ต้องบริหารจัดการ ขอฝาก นพ. สมศักดิ์ เชาววิศิษฐ์เสรี ประธาน จนท. บริหารของ รพ. ด้วย ช่วยกำชับแพทย์และผู้บริหารระดับต่างๆรับผิดชอบดูแลพนักงานของตนเองให้เอาใจใส่กระตือรือล้น เพื่อประสิทธิภาพและภาพลักษณ์ชื่อเสียงของ รพ. ท้ายนี้ขอให้ผลประกอบการของ รพ. บำรุงราษฎร์ เจริญก้าวหน้า เป็นHUBที่เป็นที่พึ่งของประชาชนคนไทยและคนต่างชาติได้พึ่งพา และขอให้มีผู้ถือหุ้นให้ความสนใจถือครองตลอดไป.

I have been here twice now (once with insurance, and once wihtout). Unethical hospital. Add on fees that they say you will not be charged. Make you do extra tests without ever finding anything is wrong. Charge sometimes 10x more than other hospitals in Bangkok. For small questions and short consults will always charge standard 1500 baht fee, if not more. Extra charges for small things. Always check your bill!

Nurses are nice, but only because you will spend all your money here. Shady practice. Never coming back. Only go here if you have your own insurance or if you're super rich.

The medical staff were great, but the overall experience was mediocre at best. Very difficult to find parking and had to wait over half an hour to pay the bill.

Chinese translation skills need to be improved! This Chinese stumbling block is really stupid. Moreover, what the doctor said was translated incorrectly. I originally thought that I was not good at medical terminology, so I found a translator, but it turned out that the level was not as good as my own English speaking. I have to give this a bad review