Hansar Hotel Bangkok

I recently stayed at the Hansa Bangkok Hotel and had a somewhat mixed experience. On the positive side, the room was impressively spacious, providing a comfortable stay. The breakfast offered was also noteworthy, with a good variety of options to choose from.

However, the service diminished my overall satisfaction. Unfortunately, it seemed that the employees lacked a service-oriented mindset. While the room and breakfast were commendable, the service aspect left room for improvement. I hope the hotel management addresses this issue to enhance the overall guest experience in the future.

From the hotel environment to the service quality, we make guests feel honored. We even celebrate their birthdays and leave good memories.

I had a great time playing very comfortably.
Breakfast in particular needs no explanation.
It's so so so delicious!
I still remember it.

Checked in for the second time. The room was large and comfortable, like a vacation. The price was reasonable and the breakfast was rich. Close to BTS.
However, it is still old and I hope the hotel maintains its facilities.

Very good hotel. Very comfortable and huge room (urban suit). Excellent breakfast. Very welcoming and helpful staff. Top location close to the biggest malls. We really love it.
A mention also to the cooks and pastry chefs who do a great job.

The rooms are very clean, the housekeeping staff are very friendly, and the location is very good. It is convenient to go anywhere

One of the worst 5-star hotels in Bangkok. More like 3 stars really. Wifi is practically unusable, hence the smart tv is also unusable. The air conditioner positioning is the absolute worse — it’s right in front of the bed and blow straight to you when you’re sleeping. So you are either shivering bcs it’s too cold, or sweating bcs you turn off the AC. No clue why they design it that way. The staff are far from friendly, and not helpful whatsoever. I tried calling to ask them to check the WiFi, and got no feedback whatsoever — until I went straight to the lobby and rage directly to them.

In conclusion, don’t waste your money here, there are many better hotels out there.

Nice & clean hotel room, located near Siam Paragon with walking distance. Their service also

Hardly a 5 star hotel as the service is slow and non existent. When we checked in there was no one at the entrance. The room is big but aged and not well maintained. The chair has not been properly checked and having sharp edges which cut my moms hand. Lucky there were no kids in the room. The One star given to the house keeping lady who was nice and fast to swap the chair for us. We waited for so long and had to call three times to get the first aid kit. When it finally came, the staff who came to deliver the first aid didnt even apologize one bit.

A good hotel in a very central location in Bangkok. Rooms are big and spacious. The infinity pool is great to relax after a full day of tourism. Close to the BTS and a few malls with plenty of shopping and good dining options.

Close to centralworld. Good view, if you call they never answer!
2 stars for the view and location.

Hansar, Koh Samui is a 5-star beachfront resort with exceptional service minded staff, great food, boho-lux architectural design elements and an outstanding luxury spa.

Service – The phrase that comes to mind when thinking back at the staff of Hansar is ‘super friendly’. From check-in to check-out every encounter with the staff members (namely Bob, Leo, Angel, and Ing) was so warm and friendly. Special thanks to Khun Ford who was truly exceptional. Our interactions evoked a feeling of nostalgia like visiting relatives after a long time away. They served a refreshing bottle of butterfly pea flower upon check-in which was lovely. The check-in process was fuss-free, smooth and efficient. Service at breakfast was also highly commendable. One particular staff noticed that a fly had sat on a slice of bread from the egg menu item just as she was about to serve the dish. She then looks at me and says, “Sorry I’m unable to service this because it doesn’t meet the standards. ” This attention to detail was quite remarkable.

Location – Being in the center of Bophut, we thoroughly enjoyed the freedom of being able to step-out of the resort and explore the unassuming streets of the Fisherman’s Village. Luckily, we were there on the weekend and could visit café’s, awesome nightlife vibes, and some shopping of local designers in unique boutique outlets along the quaint streets. We were literally located in the heart of town while returning to the calmness of our dreamy bohemian-themed abode.

Accommodation – We stayed in their luxurious 75 sqm Seaview XL suite which featured a four-poster bed with romantic muslin drapes, a large stone bathtub, a dreamy king-sized bed and a large outdoor balcony. Our room number was #1302 on the third floor with unparalleled views of the main pool and sea. The highlight of the room was definitely the massive panoramic balcony with a very comfortable outdoor sofa bed. We enjoyed the airy breeze while listening to waves caressing the shoreline the mornings and evenings. This was also a perfect spot for some morning mediations to start the day. Other room features included a large LCD TV, high speed wifi, double sinks in the bathroom and a rain shower with consistent water temperature. Throughout the stay, the wifi signal was strong and stable. We were able to connect our android stick and enjoyed some Netflix shows with no issues.

Spa – The “Luxsa” spa is a sanctuary for the senses. As we seated ourselves, they presented us with the various massage oil options which included 4 elements: earth, water, air and fire. They all had a unique scent which evoked various healing properties. Our 60-minute massage flew by. The masseuses were extremely professional and applied the right amount of pressure which made for an excellent treatment. It was so relaxing, I fell asleep even though I tried my level best to stay awake throughout the treatment.

Private Dining by the Beach – We opted for their private dining experience by the beach. The hotel staff decorated a wonderful table which was a perfect setting for a romantic, dreamy sunset celebratory dinner. Some of the food options included a pumpkin soup, tuna tartar, grilled seabass and mango sticky rice for dessert. Each dish was very well made and tasty. We especially enjoyed their grilled sea bass which was very fresh and the mango sticky rice! When in Thailand, the mango sticky rice is not to be missed.

Breakfast – The H-Bistro Restaurant features large open doors (and windows) facing the beachfront making this venue a perfect spot to start the day. The buffet breakfast had a great variety of both international and local dishes. We appreciated their egg menu which shows some level of invention especially their Florentina eggs featuring perfectly poached eggs, a hollandaise sauce, brown bread, crab stick, avocado and prawn.

Thank you

Excellent hotel, good pricing and very helpful and professional staff. The breakfast is delicious, you have the option of inside or balcony.

Rooms are large, and the bathrooms have great water pressure. Some signs of wear in the carpet and furniture. Overall location is decent, near a 7-11, railway station, and cheap laundry service across the street However, the hotel faces away from the main street to the side, where you can smell sewer gasses when walking to the main street. Pool is great. Good value. Internet is really spotty; it cuts out every 10 minutes for about a minute. Edit: One night it was out for over an hour after we woke up. It gets pretty annoying after a couple days

This hotel exceeded all our expectations and we had a very happy stay there. The massages are very professional and highly recommended too. Only the barber was a slight diaappointment and accepted cash only.

U need to experience the Elefin cafe at Hansar Hotel.
Their Signature Drink Purple Power n Healthy Secret, very Good.

Great suite room but wasn't clean and smelled bad. The bathroom was fantastic and the bed was super comfy. The insides of the windows were not clean, but service was good. I wouldn't stay here again. For over 5k/night, I expect better. Charged me for a broken wine glass! How cheesy is that? Almost forgot. Don't be fooled by the "free mini bar". It is just a few sodas and water. And soda water

Spacious, clean room with comfy bed. Delicious ala carte breakfast options served in small portions so you can try more than one breakfast item each day. Convenient location; near BTS. Will definitely be back again!

Our reviews of Hansar Hotel.

We arrived and checked it into our room (Luxury Suites). The moment that we enter into the room, notice the aircon is leaking (condensation). The reception offers us the room next door but we prefer the initial room (better view), so she arranges for the technician to fix it. The next day, it still dripping of water and finally it was fixed. Suggest it should be check before the guest arrival. Maybe this room has less attention, cos is nearer to the apartment.

Honestly, the room and furniture are outdated and poorly maintained. The housekeeping, don’t vacuum the carpet. Stains on the sofa.

The Wifi is really bad for a 5-star hotel, we need to login several times in a day even if we are in the room. Given a new password also the same thing, it didn’t help.

The TV is equally bad, not clear and some channels are not able to view (as compared to the first 2 days of our stay).

Generally, we are very pleased with the staffs, especially the staffs at EVE during our breakfast, they are very friendly and attentive in their services.

The hotel location is a plus point for us.

Would appreciate the management to bring the hotel to its 5-star standard in due course.

It's centrally located. Very good breakfast. Large suite. However service not up to the mark. Hansar seems a bit dated. Overall a very good option!